{"id":13,"date":"2026-03-03T20:39:04","date_gmt":"2026-03-03T19:39:04","guid":{"rendered":"http:\/\/tanyagashenko.be\/?page_id=13"},"modified":"2026-03-07T17:06:58","modified_gmt":"2026-03-07T16:06:58","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/tanyagashenko.be\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additional non-returnable items:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n\n\n\n<li>Downloadable software products<\/li>\n\n\n\n<li>Some health and personal care items<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Book with obvious signs of use<\/li>\n\n\n\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n\n\n\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Late or missing refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at admin@tanyagashenko.be.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sale items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us at admin@tanyagashenko.be for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tanyagashenko.be\/en\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:locale:alternate\" content=\"fr_BE\" \/>\n<meta property=\"og:locale:alternate\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tanyagashenko.be\/en\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"Tanya GASHENKO (Marova) - Therapist\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-07T16:06:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/tanyagashenko.be\\\/refund_returns\\\/\",\"url\":\"https:\\\/\\\/tanyagashenko.be\\\/refund_returns\\\/\",\"name\":\"Refund and Returns Policy\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/tanyagashenko.be\\\/#website\"},\"datePublished\":\"2026-03-03T19:39:04+00:00\",\"dateModified\":\"2026-03-07T16:06:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/tanyagashenko.be\\\/refund_returns\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/tanyagashenko.be\\\/refund_returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/tanyagashenko.be\\\/refund_returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/tanyagashenko.be\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Retours et remboursements\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/tanyagashenko.be\\\/#website\",\"url\":\"https:\\\/\\\/tanyagashenko.be\\\/\",\"name\":\"\u0422\u0430\u043d\u044f \u0413\u0410\u0428\u0415\u041d\u041a\u041e (Marova) - \u0422\u0435\u0440\u0430\u043f\u0435\u0432\u0442\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/tanyagashenko.be\\\/#\\\/schema\\\/person\\\/ee217591274e8443cfa055548eed4751\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/tanyagashenko.be\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/tanyagashenko.be\\\/#\\\/schema\\\/person\\\/ee217591274e8443cfa055548eed4751\",\"name\":\"Tanya GASHENKO\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/tanyagashenko.be\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/photo_2025-02-10_12-34-52-edited.jpg\",\"url\":\"https:\\\/\\\/tanyagashenko.be\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/photo_2025-02-10_12-34-52-edited.jpg\",\"contentUrl\":\"https:\\\/\\\/tanyagashenko.be\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/photo_2025-02-10_12-34-52-edited.jpg\",\"width\":315,\"height\":315,\"caption\":\"Tanya GASHENKO\"},\"logo\":{\"@id\":\"https:\\\/\\\/tanyagashenko.be\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/photo_2025-02-10_12-34-52-edited.jpg\"},\"sameAs\":[\"http:\\\/\\\/tanyagashenko.be\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tanyagashenko.be\/en\/refund_returns\/","og_locale":"en_US","og_type":"article","og_title":"[:en]Refund and Returns Policy[:fr]Retours et remboursements[:ru]\u0432\u043e\u0437\u0432\u0440\u0430\u0442 \u0441\u0440\u0435\u0434\u0441\u0442\u0432[:] - Tanya GASHENKO (Marova) - Therapist","og_description":"Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several [&hellip;]","og_url":"https:\/\/tanyagashenko.be\/en\/refund_returns\/","og_site_name":"Tanya GASHENKO (Marova) - Therapist","article_modified_time":"2026-03-07T16:06:58+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/tanyagashenko.be\/refund_returns\/","url":"https:\/\/tanyagashenko.be\/refund_returns\/","name":"Refund and Returns Policy","isPartOf":{"@id":"https:\/\/tanyagashenko.be\/#website"},"datePublished":"2026-03-03T19:39:04+00:00","dateModified":"2026-03-07T16:06:58+00:00","breadcrumb":{"@id":"https:\/\/tanyagashenko.be\/refund_returns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/tanyagashenko.be\/refund_returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/tanyagashenko.be\/refund_returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/tanyagashenko.be\/"},{"@type":"ListItem","position":2,"name":"Retours et remboursements"}]},{"@type":"WebSite","@id":"https:\/\/tanyagashenko.be\/#website","url":"https:\/\/tanyagashenko.be\/","name":"\u0422\u0430\u043d\u044f \u0413\u0410\u0428\u0415\u041d\u041a\u041e (Marova) - \u0422\u0435\u0440\u0430\u043f\u0435\u0432\u0442","description":"","publisher":{"@id":"https:\/\/tanyagashenko.be\/#\/schema\/person\/ee217591274e8443cfa055548eed4751"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/tanyagashenko.be\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/tanyagashenko.be\/#\/schema\/person\/ee217591274e8443cfa055548eed4751","name":"Tanya GASHENKO","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/tanyagashenko.be\/wp-content\/uploads\/2026\/03\/photo_2025-02-10_12-34-52-edited.jpg","url":"https:\/\/tanyagashenko.be\/wp-content\/uploads\/2026\/03\/photo_2025-02-10_12-34-52-edited.jpg","contentUrl":"https:\/\/tanyagashenko.be\/wp-content\/uploads\/2026\/03\/photo_2025-02-10_12-34-52-edited.jpg","width":315,"height":315,"caption":"Tanya GASHENKO"},"logo":{"@id":"https:\/\/tanyagashenko.be\/wp-content\/uploads\/2026\/03\/photo_2025-02-10_12-34-52-edited.jpg"},"sameAs":["http:\/\/tanyagashenko.be"]}]}},"jetpack_sharing_enabled":true,"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"admin9080","author_link":"https:\/\/tanyagashenko.be\/en\/author\/admin9080\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several&hellip;","_links":{"self":[{"href":"https:\/\/tanyagashenko.be\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tanyagashenko.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tanyagashenko.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tanyagashenko.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tanyagashenko.be\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":8,"href":"https:\/\/tanyagashenko.be\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":537,"href":"https:\/\/tanyagashenko.be\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/537"}],"wp:attachment":[{"href":"https:\/\/tanyagashenko.be\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}